What is your minimum order quantity?
We prefer to keep our minimum order quantity at 5,000 pieces. If you need to order below 5,000 pieces, we may be able to work with you to come up with a solution, but you will also need to be willing to pay a higher price for such a low quantity.
What is your lead time?
Please “contact us” for the current lead time. We will always do our best to accommodate your needs and lead time is largely determined on material availability and the seasonality of our business.
What materials do you use?
We produce packaging made primarily out of paperboard material. Paperboard is lightweight yet strong, printable, recyclable, and sustainable, making it the perfect packaging medium. Visit our sustainability page for more information on paperboard. We are also able to apply a cellophane window to your paperboard package.
Do you have stock boxes or stock-cutting dies for standard sizes?
No, we do not keep an inventory of standard-size boxes, nor do we have cutting dies for that purpose. Everything we do is custom for our unique customers.
Do you supply or convert corrugated boxes?
We can convert very thin corrugated material (E flute or F flute), but we cannot print directly on the corrugated. If a customer would like high-end printing on their thin corrugated box, we print what is called a “top sheet.” A top sheet is a thin paperboard that we print on. That printed sheet is laminated to the corrugated, then die cut and glued if need be. If you need corrugated packaging, we recommend that you contact Alliance Packaging.
Do you supply or print labels?
No. We do not supply nor have the capability to print labels or stickers. For high-quality printed labels or other printed materials that require printing on paper that is not paperboard, we recommend Lawton Printing.
What can I expect to pay for my first order?
We separate our start-up costs and our unit costs from our quotations. These start-up costs include printing plates, a cutting die, and artwork file preparation and proof. They are dependent on the number of colors, the number of items and quantities you are ordering, and the size of the package. If your artwork and structure of the package do not change from the first order, you will not need to pay for these materials again. The unit costs are dependent on the above criteria and other factors like shipping and type of paperboard. We are unable to supply an accurate price unless we have more details.
Do you offer recycled paperboard?
Yes! Our recycled paperboard contains 100% reclaimed fibers, 35%-80% of which are post-consumer. See our Sustainability page on the paperboard for more information.
Do you have a graphic designer I can use to design my artwork?
We do not employ a graphic designer, but we are happy to recommend someone to you. Our customers customarily hire a graphic designer to design their artwork. We supply an electronic die line or template of the package, and the designer places the art design on the die line. We have design specifications that, if followed, will save our customers time and money.
Do I need to send you my product to size the package?
It is incredibly helpful if you can supply us with the actual product that you would like your package sized to match. It will save time and eliminate uncertainty if we have the product for the initial design.
Will you keep my product confidential?
Absolutely! We work with many customers who have brand new products that they would like us to keep confidential and are willing to sign an NDA if necessary. We will also send the product back to you as we often understand that it may be the only prototype you have.
Do you ship anywhere?
Yes, we can arrange shipments all over North America and internationally.
What are my payment options?
We accept cash, check, money order, Visa, and MasterCard. Your payment terms will primarily depend on your credit history and how well established you are as a company. Your salesperson will help to determine the appropriate payment terms for your account.
What is your maximum order quantity?
We currently have no maximum order quantity. Bring it On!
Are sample cartons free?
Yes! Generally, up to 5 are free. But please don’t take our designs to another manufacturer. We conduct business with the highest integrity, and we expect our customers and prospects to show us similar respect.
Do you create mockups/prototypes?
Yes, we can create mockups for you that are almost indiscernible from the manufactured package. Customers often use them for product shots for marketing materials or display them at trade shows to gain interest in a new product. Mockups do cost money, and that price generally depends on the product specifications.